A responsive customer support
At Webmecanik, customer support is at the heart of our business. Our mission is to save you time with our Marketing Automation software but also to help you with a very responsive and efficient customer support.
Our support team is based in France and can respond you in both French and English using a ticketing system.
We also provide you a knowledge base that is constantly evolving to support you while giving you all the autonomy.
Our customer support is...
98%
Customer satisfaction rate in 2018
35 min
Average time for the first answer in 2018
200
Articles in the knowledge base
Strategic support
We also offer personalized strategic support to optimize your marketing automation campaigns.